Frequently Asked Questions
Everything you need to know about our luxury craftsmanship and services.
Where are Begg x Co products manufactured?
All of our knitwear and accessories are proudly handcrafted at our mill in Ayr on the west coast of Scotland, combining traditional weaving techniques with modern design.
How should I care for my cashmere scarf?
We recommend professional dry cleaning for our cashmere products. For light refreshment, you may air the garment or use a specialized cashmere comb to gently remove pilling.
What are your international shipping options?
We offer worldwide shipping via premium couriers. Delivery times vary by region, but most international orders arrive within 3-7 business days.
What is your return policy?
We accept returns on all full-priced items within 28 days of delivery, provided they are in their original, unworn condition with all tags attached.
Do you offer a repair service?
As part of our commitment to sustainability and longevity, we offer a professional repair service for Begg x Co items to ensure your pieces last for generations.
Are duties and taxes included in the price?
For many regions, including the UK, USA, and EU, we ship on a DDP (Delivery Duty Paid) basis, meaning all relevant import duties and taxes are included in the final price at checkout.